Part Ten: Outgrowing Your IT Guy/Company – The IT industry is growing by leaps and bounds. It is becoming more complex and has many facets now. Unfortunately, being an expert in all aspects of IT (information technology) is impossible. Even small businesses may think their IT needs are not sophisticated and can be easily met. The truth is, that is not the case anymore. In the ’80s and ’90s, as the IT and computer support demand increased, many individuals with limited knowledge (or any respected qualifications, certificates, or insurance) became computer and tech guys. They either moonshined or became a one-man band and started their computer business.
The proliferation of the internet and website in the 2000s made the demand for IT support much higher. As a result, more and more people and small and large businesses (like CompUSA, Circuit City, Best Buy, or regular computer stores) offered IT services. The term “Box Pushers” referred to these stores, which means that their primary business sells products, not services. Then, we started having issues with the quality of work and low standards, and dissatisfaction with these companies’ IT services.
Changing IT vendors is always challenging work, but many businesses have started looking for an alternative vendor. This was where the bad reputation for IT vendors began.
After knowledge and expertise, business owners look for reliability, fast response, and speedy resolutions to their problems minus a colossal bill.
Many IT companies have written E-books on “How to choose a reliable IT company?”, “What questions to ask and what to look for?” etc., We find that it is harder to get a new client via traditional marketing and advertising. Most business owners/executive ask their friends and colleagues for a reliable IT vendor instead of looking online or for other ways of finding an IT company.
The truth is that an IT vendor’s role has changed from an IT guy to a trusted advisor. It would be best to have someone who has experience assisting local businesses in the same industry as yours. Someone who understands the challenges of your business and has the right toolsets to help you, your staff, and your company become more productive and competitive. Now that the hybrid work environment is here to stay, you need an IT vendor who has expertise and resources to take your operation to the cloud, to recommend cost-saving solutions, introduce you to the latest technologies and support your staff inside and outside of your office. Let’s not forget protection against cybercrime and hacking, which is taking precedence over everything else nowadays.
Providing your business with the state of the art advice and support, solutions to improve productivity, and enhancing your network’s performance is our number one goal. For a free consultation to resolve slow-performing applications, call us at 855-448-21781 or visit our website www.it21st.com.
About Us:
IT21st is a Los Angeles IT Support & Cloud Solutions company. Our IT solutions and services are designed to simplify your IT, protect your data, and empower your staff. We are a Microsoft silver competency partner. IT21st has assisted many small businesses in the Los Angeles area in various industries to implement compliance policies, secure their network, and protect their data. When it comes to IT Managed Services in Los Angeles, we are your number one source.
