IT Response Time & Resolution Time: What to expect from your service level agreement (SLA)

Tech Tips

Jul 10, 2019

When choosing a Managed Service Provider, there are many questions that can arise when assessing your business needs. There’s the security aspect, the dependability front and of course pricing comes to mind. They are all important, but, one of the most important...

Cloud Strategy and Your Business

Tech Tips

Jun 26, 2019

Nowadays, as Cloud computing (email hosting, online backup, online storage, VoIP, Online -applications, etc.) become Land acceptable, plenty of businesses are transferring their computing and operations from onsite (on-premise) to the Cloud.  Therefore, the need to...

Secure Browsing – HTTP vs HTTPS

Tech Tips

Mar 5, 2019

Q: When I surf the web, I see “HTTP” and sometime “HTTPS” in the address bar. What is the difference, and should I care? A: Definitely you should care! Here’s why: Communication between your computer or smart phone and the destination website traverses over public...