Is IT Support an “Essential Service” during the Pandemic?
As the US and the rest of the world is dealing with the Coronavirus pandemic and trying hard to flatten the curve by following stay at home, work from home and social distancing, we continue to work hard to help our clients to succeed in these challenging times! We have been helping all of our […]
Disaster Recovery and Continuity plans. What lessons have we learned from Covid-19?
One of the main lessons learned from the current Covid-19 pandemic is the necessity of having a Disaster Recovery and Continuity plan. Every business owner should ask him/herself, “What resources, help and plans do I need to keep the business operational during and after a major disaster? Whether it is man-made or otherwise.” We have […]
IT21st General Procedure and Response to COVID-19
As COVID-19 (the “coronavirus”) continues to spread, our top priority remains the health, safety and well-being of our employees, clients, and others in the communities we serve. As this situation evolves, we will use this site to provide information and updates as they become available. During this period of hardship and uncertainty, we are putting […]
How to Get the Most out of Working Remotely
In our last blog we discussed some of the challenges (mainly technical) of working from home and connecting to the office remotely. In this Blog we are concentrating on how to get the most out of working remotely. There are ample tools and resources are now available (and some for free due to outbreak of […]
How to Overcome the Challenges of Remotely Working from Home
During the past two weeks, most businesses have been busy trying to comply with the “stay at home” ordinance due to Coronavirus and remotely accessing their office computers. There were plenty of challenges to overcome as some were technical and some were not. As we all pray and hope this situation will be temporary and […]
10 Ways To Spot a Phishing Attack and Act Appropriately
Nowadays, most of the data breaches involve a phishing attack. These attacks usually consist of fake emails designed to look like they’re coming from a brand or institution that you trust such as FedEx, Popular Bank, vendors and even government. The email may look like an invoice, a letter from the boss or upper management, […]
Ask Ali: March 2020 – What should we know about “Working from Home” given the recent virus pandemic going on?
Q: What should we know about “Working from Home” give the recent virus pandemic going on? A: Businesses are struggling to decide how to prevent their employees or themselves from being exposed to the coronavirus outbreak that was just announced as pandemic! As a general rule, if you have ANY symptoms of a flu or […]
Using IT to combat the effects of Coronavirus
We’ve all been hearing in the news lately about outbreaks of the novel coronavirus and its effect on other countries and their economies, workplaces, schools, and general daily life. Whether or not an outbreak will occur in our communities (hopefully not), current events have posed an interesting question: if an emergency arises, how can businesses […]
Dark Web: How to Protect Your Sensitive Data and Information
Nowadays, identity theft, compromised or breached email accounts, hacked computers, have become a daily occurrences. For those have become a victim or affected by them, they have to deal with the time consuming data and identity repair and costly consequences. Unfortunately, too many of us don’t take the steps necessary to effectively guard against identity […]
Switching your IT Support Company? Take These Steps in to Consideration
Most of the referrals we receive, have one thing in common, they are not happy with their current IT company. The reason could vary, such as the client has outgrown the one man band IT guy/IT company, the IT company made a major faux pas, the solutions they received did not perform as promised, IT […]