What are the “Best Practices” we use as an IT Company..

According to Wikipedia, a “Best Practice” is “a method or technique that has been generally accepted as superior to any alternatives because it produces results that are superior to those achieved by other means, or because it has become a standard way of doing things, e.g., a standard way of complying with legal or ethical […]
Ask Ali: How do I protect myself from the financial liability of keeping our customers data safe?

Q: How do I protect myself from the financial liability of keeping our customers data safe? A: I am sure you know by now that without proper security measures (Secure Authentication, VPN, Firewall, Training, etc.), you are leaving the “Virtual” front door open to your business for hackers to steal your Intellectual Property [IP], and […]
What Constitutes Good IT Services?

Providing professional services have many common denominators. In many ways, they are just good to great customer service practices. Although not all customer needs are the same, and not all customers are alike, everyone values and appreciate a good service when they receive it. The more consistently these services are performed, the more your brand […]
Take advantage of a FREE Business Technology Assessment

By now we realize the way used to run our businesses has changed dramatically. The economic fallout of the Covid-19 has touched all the businesses especially the small businesses. Many organizations were able to send home entire workforces and IT was able to spin up collaboration platforms and support remote workers literally overnight. Up to […]
Why Cloud Computing is a Must for your Business

Covid-19 pandemic has proven that the future of work has arrived, and with it, a growing demand for remote solutions. The main components of the Remote Solutions are: Internet, Cloud and VoIP. Business of all sizes, geographies, and industries are turning to cloud services. Both public and private cloud adoption have increased in the last […]
What is the future of “Working from Home”?

It has been over two months since COVID-19 “Stay at Home” orders were announced nationwide; in that time, businesses needed to adjust their work environments to satisfy government requirements as well as safeguard their employees and customers from possible exposure to the virus. By now, all of the clients and businesses that we serve have […]
Clients IT Support Expectations during this Pandemic

It goes without saying that the Covid-19 pandemic has brought much misery, hardship and uncertainty to all businesses, though some more than the others. The disruptions has been unprecedented and has forced businesses to rethink and adjust all the aspects of their business strategy and operation. One thing which is clear is the businesses’ dependence […]
Exciting News: Our Sister Company, CEO Computers Leads Successful iPad Mini distribution to local schools…

We are proud to announce that Coty Professional Beauty (Calabasas, CA) had responded to our request for “new working conditions laptops, IPads and Chromebooks” to be provided to the local students. Coty has generously donated close to 600 brand new iPad Minis which have now been distributed to the local LAUSD students across all grade […]
What an IT Support Company Can Do for the Community in a COVID-19 era

It has been over 6 weeks since all of us in Los Angeles and the rest of US have been dealing with current Covid-19 pandemic. As a small business owner, we are facing the same challenges that all business owners are experiencing. Some of us are experiencing tougher challenges than the others. The cash crunch, […]
An IT Companies recalls share of Crises..

As an IT company that has been serving the community for over 32 years, we have had our share of crises and have dealt with their aftermaths. Here is a brief chronicle of what we have experienced and the outcome of it: In late 1988, when we started our sister company, CEO Computers, California was […]