IT Issues and Resolutions in the Post COVID-19 era
We are rapidly approaching the six month mark since the COVID-19 pandemic flipped our world upside down. There is so much uncertainty with regard to the financial and overall impact of it to our lives, jobs and businesses. Unfortunately, there seems to be no end in sight. We have children who have started the school […]
Tech Tip Tuesday: What is the Dark Web?
For those intrigued, the “Dark Web” is a part of the internet that cannot be located via a simple search engine. It is known mostly as an indexer for criminal or illegal activity. On the Dark Web, information such as: credit card numbers, email and individuals personal information, login credentials for various services and subscriptions, […]
Tech Tip Tuesday: What is Spear-Phishing and How Can I Protect Myself From an Attack?
As of late, Phishing has become a very well-known word in the English vocabulary. It is a scam email sent too many email accounts to trick the recipients to click on a link or download an attachment and by doing so the recipient will submit personal information or infect the computer or the network so […]
Downsizing Workspace and Office relocation
This month, we have assisted three of our clients with moves and relocating them to smaller offices. These moves are mainly because of COVID-19 and the fact that many employees are working from home (as of this writing, there is still no vaccine for COVID-19). Office moves have many moving parts so to speak, and […]
IT & Business Strategy for the rest of 2020
As we continue the second half of the year 2020 (Now August, as of this writing), we still experience uncertainty and doubts about the future of our businesses and our personal lives caused by Covid19 pandemic. Listening to the News does not help as bad news overtakes the good news. Although, what we are experiencing […]
Is IT Managed Services Right for your Business?
Have you ever wondered if an IT Managed Services Provider (MSP) is right for your business? Do you know all of the capabilities a managed services provider can offer? While “outsourcing” may come to mind when you first think of managed services, there is a long list of services that are actually a part of […]
How IT and Tech Companies are giving back during the COVID-19 Pandemic
Due to the COVID-19 pandemic, many businesses, large and small, in many different sectors have all been affected severely. No one is certain about the future but we are all in agreement that more tough times are still ahead. It’s important to remain optimistic that this too shall pass and we need to do our […]
Should You Monitor Your Remote Workers?
With millions of Americans working from home during the coronavirus pandemic, businesses are looking for ways to ensure that their employees are in fact, working while out of office (Work From Home). Being an IT partner to Businesses, we are often asked how we can assist with implementing ways to monitor employees and their activities […]
How Being Responsive is the Most Important Marker of Superior IT Service
Nowadays, employees work different hours and are located at different branches in different cities, states and even countries. They connect to the office from home or outside the office. With that said, there are several channels that customers will use to communicate: phone, email, live chat, social media, and, of course, good old-fashioned snail mail. […]
Steps To Take When Reopening Your Office During COVID-19
COVID-19 isn’t over – hardly- but an increasing number of businesses in the US are planning to open up or allow employees to head back to the office – many for the first time in several months. As this all happens, there’s likely to be new safely and security protocols, mandates and guidelines- all of […]